Answers to the most Frequently Asked Questions

QAre You a Lender?
No, We are Not a lender, we are a credit broker working with some of the best direct lenders in the market to find you a short term loan
QAm I eligible to apply for a loan?

For the best chance of finding a loan with our network of lenders you must:-

be over the age of 18.
be a resident and be eligible to work in the UK.
have a bank account and a bank or debit card.
be employed and receive a regular salary.
have a minimum take home pay of £500 per month
have an email address and a mobile or home telephone number
QHow do I apply for a loan?
All you need to do is decide how much you need to borrow and then fill out the short application form. We’ll search our panel of lenders for you. In some cases, your lender may require some further details for verification such as confirmation of your salary but these can usually be sent online. If you are approved, you will be presented an offer from one of our lenders. If you agree with the terms and conditions of the loan then you will be able to accept the lenders offer and your money can be transferred. There is no obligation to accept the offer.
QHow much can I borrow?
You can borrow anywhere from £100 to £2,000 depending on your personal circumstances. But you should only borrow what you can afford to pay back. Not all lenders within our network can provide up to £2,000 and there is no guarantee that you will be accepted by a participating lender or broker
QDo you charge a fee?
Unlike some brokers we do not charge a fee for our service, however we may match you with a financial provider that will charge you a fee for their services, there will be no obligation to pay the fee, you will have the right to decline the fee and select a no fee option. Each financal provider will have their own terms and conditions, you should check these terms and conditions carefully. We recieve a commission from the lender we refer you to.
QHow do I repay my loan?
Your payment will usually be debited directly from your account by your lender on the next date that you are paid.
QCan I apply for more than one loan?
We would not recommend you doing so. Lenders will require that you pay off your existing loan before approving you for a new loan. You should only borrow what you can afford to pay back on your next pay date to avoid further interest and charges and to avoid damaging your credit rating.
QDo you use credit agencies or credit scoring?
We do not use credit reference agencies. However, we may match you with a lender or financial provider, or credit broker that will perform a credit check, using a credit bureau.
QWhat is Auto Decisioning?
Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.
QWhen will my money arrive?
Funds are transferred as soon as possible. This can be on the same day if your application is completed before 3pm, otherwise the money transfer will be made the next working day. Transfers could take 2-3 days if your bank does not accept faster payments.
QHow will my money arrive?
It will be deposited directly into your bank account.
QWhat are the collection practices?
Lenders usually reserve the right to utilise the Continuous Payment Authority to continue to attempt to take payment from your card up to 90 days past your due date. This is only done if it is in line with the terms of your agreement. Please check your own Terms and Conditions on your signed loan agreement for details. Should the payment situation remain unresolved lenders reserve the right to pass your details onto a third party collections agency.
QWhat is Continuous Payment Authority?
Some lenders use CPA (continuous payment authority) to retrieve payment. This means that you authorise the lender to withdraw the funds from your bank account. They can also make multiple attempts to withdraw the money if it is not available. If you want to cancel your CPA, you can do this by contacting the lender or by contacting your bank and requesting a cancellation.
QWhat if I have difficulties paying?
If something does arrive where you believe you may miss your payment, you must contact your lender immediately so that they can work with you to find an appropriate solution. If you are experiencing financial problems and have mounting debts, we would strongly advise you not to take additional loans from any credit providers, but to speak to somebody about your situation straight away. You can get free advice and support from a number of places, including Step Change Debt Charity, Citizens Advice Bureau & The National Debt Helpline.
QWhat happens if I don't repay the loan?

Please be aware that if do not repay your loan at the agreed date, this will result in your lender reporting your case to the Credit Reference Agencies; which may have a negative effect on your credit score. This may negatively impact your ability to obtain credit in the future for services such as car finance, mobile phone contracts or satellite TV subscriptions.

If you default, you may be charged a collection fee (which varies from one lender to another), plus interest on the balance outstanding at the interest rate payable under the agreement. You must pay your lender any reasonable expenses and costs that may be incurred in taking steps to enforce (for example, via County Court Judgements), or attempt to enforce, the lenders rights against you under your agreement.

Its important to remember

Don't borrow more than you can afford to pay back.
If you are having difficulties, talk to you lender as soon as possible.

If you are experiencing financial difficulty on a monthly basis, you might consider contacting a debt advisory service to help you National Debt Line